Frequently asked questions

How soon can I get an appointment?

What is the process for medication refills?

How can patients view lab results?

How do patients get a referral to a specialist?

Whom should patients contact regarding billing or account questions?

How often should I have a comprehensive physical?

What hospital affiliations does Southeast Medical Group have if a patient needs admission into a hospital?

What is an APP?

How can patients contact someone in an emergency?

What is Southeast Medical Group's medication "call-in" policy? Does the policy differ for narcotics?

What insurance plans does Southeast Medical Group accept?

Do I need my medical records transferred to Southeast Medical Group prior to my first visit?

Can you treat a whole family or do children need a pediatrician?

Are routine physicals covered by insurance?

Can specific providers be requested during the walk-in clinic?

Can all patients be assured of total confidentiality?

Are all Southeast Medical Group providers board-certified?